Refund Policy

Effective Date: 11/01/2025

Thank you for shopping with Flashion online We strive to ensure your complete satisfaction with our products/services. If you are not entirely satisfied with your purchase, we're here to help.

1. 60-Day Refund Eligibility

You have 60 calendar days from the date of your original purchase to request a refund. To be eligible for a refund, your request must be made within this period.

2. Conditions for Refunds

To qualify for a refund under our 60-day policy:

• The item must be unused, in its original condition, and in the original packaging (if applicable).

• You must provide a valid proof of purchase (order number, receipt, or email confirmation).

• For digital products or services, you must demonstrate that the product/service did not function as advertised or failed to meet the specifications outlined at the time of purchase.

3. Non-Refundable Items & Services

Certain items are exempt from refunds:

• Gift cards or downloadable software products opened or activated.

• Services already rendered or partially used (e.g., completed consulting sessions, monthly subscriptions for past months).

• Personalized or custom-made products.

• Items sold on clearance or "as-is."

4. How to Request a Refund

To initiate a refund, please contact our customer service team within the 60-day window:

• Email: [info@flashion.online]

• Contact Form: [Link to Contact Form on your website]

• Phone: 1800 861-9689

Please include your order number and the reason for your refund request. Our team will guide you through the process and may require additional information.

5. Refund Processing

Once we receive your request and approved return (if applicable):

• We will inspect the item and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-10 business days.

• You will receive a confirmation email once the refund is issued.