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Terms & Conditions
A Legal Disclaimer
Last Updated: 11/02/2025
Welcome to Flashion.online ("Website," "Site," "Service," "we," "us," or "our"). Flashion.online is an online fashion retailer specializing in the sale of new clothing, vintage clothing, and customization services including embroidery, alterations, and the addition of liners.
By accessing or using our Website, you ("you," "your," or "Customer") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, you may not access the Website or use our services.
Terms & Conditions - The Basics
1. Definitions
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"Products" refer to new and vintage clothing items available for purchase.
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"Customization Services" refer to embroidery, alterations, adding liners, and any other made-to-order modifications offered.
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"Order" refers to your request to purchase Products and/or Customization Services.
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"Content" refers to text, images, graphics, logos, and designs on the Site.
2. Eligibility
You must be at least 18 years of age and possess the legal authority to enter into a binding contract to use our services. By using this Site, you represent and warrant that you meet these eligibility requirements.
3. Products, Services & Description
We strive to display Products and describe Customization Services as accurately as possible via photographs and descriptions. However, we do not guarantee that your screen's display of colors, textures, or details will be perfectly accurate. Vintage items are unique and may exhibit signs of wear consistent with age, which will be noted to the best of our ability.
For Customization Services, you are responsible for providing accurate instructions, measurements, and design details. We are not liable for errors resulting from incorrect or incomplete information provided by you.
4. Orders & Acceptance
Placing an item in your cart does not reserve it. An Order is only an offer to purchase. We reserve the right to refuse or cancel any Order for any reason, including but not limited to:
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Product or service unavailability.
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Errors in pricing or description.
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Suspicion of fraudulent activity.
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Inability to complete Customization Services based on the garment's condition or feasibility.
We will notify you if your Order is cancelled and issue a refund if payment was collected.
For Customization Services, your Order is accepted only when we confirm via email that we have begun the work. These services are final and typically non-refundable once production has commenced.
5. Pricing & Payment
All prices are listed in [Currency, e.g., USD]. We reserve the right to correct pricing errors at any time. Prices for Customization Services are provided as quotes and may be subject to change if requested modifications differ from the initial inquiry. You agree to pay all charges incurred under your account. Payment must be made by the methods specified on the Site.
6. Shipping & Delivery
We will arrange for shipment of Products to the address you provide. Delivery times are estimates and not guaranteed. You are responsible for any import duties, taxes, or customs fees applicable to your region. Risk of loss passes to you upon delivery to the carrier.
For customized items, production lead times will be communicated upon Order confirmation. The delivery estimate will include this production time.
7. Returns, Exchanges & Refunds
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New Clothing: May be returned unworn, unwashed, with original tags attached within [e.g., 14 days] of delivery for a refund or exchange, subject to our Return Policy.
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Vintage Clothing: Are sold as-is, with descriptions noting flaws. Returns are only accepted if the item is significantly not as described.
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Customization Services: All sales are final. Due to the personalized nature of embroidery, alterations, and liners, we do not accept returns, exchanges, or offer refunds for completed custom work, unless the item is damaged or the work is materially defective and not as specified in the confirmed Order. Claims must be made within [e.g., 7 days] of receipt.
Please see our detailed Return & Refund Policy on the Website.
8. Intellectual Property
All Content on this Site, including designs, logos, and graphics, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any Content without our express written permission.
9. User-Generated Content
If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use it for promotional purposes. You represent that you own or have the rights to any content you submit.
10. Disclaimers & Limitation of Liability
THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.
IN NO EVENT SHALL FLASHION.ONLINE, ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE, PRODUCTS, OR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO YOUR ORDER SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Flashion.online from any claims, damages, or demands arising from your breach of these Terms or your violation of any law or third-party rights.
12. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of [Your State/Country]. Any dispute shall be resolved exclusively in the courts located in [Your Jurisdiction]. We encourage you to contact us directly at [your email address] to resolve any issues before pursuing formal proceedings.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the new Terms.
14. Contact Information
For questions about these Terms, please contact us at:
Flashion.online
Email: [legal@flashion.online or your contact email]
What to Include in the T&C Document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.